Repair Service Agreement

You agree to a minimum booking fee of $75.00AUD if not under warranty. This does not include any additional parts or labour involved in the repair of your system. You understand that software is not covered by Centre Com's warranty. It is the customers responsibility to back up data, Centre Com does not take any responsibility for loss of information. Express Fees are not covered under warranty. As of March 1 2013, repairs that remain unclaimed for 28 days after completion may be subject to additional fees and charges based on the duration of storage. Once finalized, the minimum charge is non-refundable. This includes but is not limited to if the job is cancelled prior to the job being started.

Last Updated: 10:00am, July 30th, 2015

Centre Com Elsternwick Privacy Policy

This Privacy Policy governs the manner in which Centre Com Elsternwick collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.cenels.com.au website ("Site") and/or in-store. This privacy policy applies to the Site and all products and services offered by Centre Com Elsternwick.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Centre Com Elsternwick may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Centre Com Elsternwick has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

Last Updated: 11:08am, September 16th, 2011

Terms & Conditions for the use of this Service

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Centre Com Elsternwick's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
   i. modify or copy the materials;
   ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
   iii. attempt to decompile or reverse engineer any software contained on Centre Com Elsternwick's web site;
   iv. remove any copyright or other proprietary notations from the materials; or
   v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Centre Com Elsternwick at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Centre Com Elsternwick's web site are provided "as is". Centre Com Elsternwick makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Centre Com Elsternwick does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Centre Com Elsternwick or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Centre Com Elsternwick's Internet site, even if Centre Com Elsternwick or a Centre Com Elsternwick authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Centre Com Elsternwick's web site could include technical, typographical, or photographic errors. Centre Com Elsternwick does not warrant that any of the materials on its web site are accurate, complete, or current. Centre Com Elsternwick may make changes to the materials contained on its web site at any time without notice. Centre Com Elsternwick does not, however, make any commitment to update the materials.

6. Links

Centre Com Elsternwick has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Centre Com Elsternwick of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Centre Com Elsternwick may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Centre Com Elsternwick's web site shall be governed by the laws of the State of Victoria without regard to its conflict of law provisions.